You can contact us by e-mail or by phone. If you want to visit the registry office in person, please make an appointment in advance.

Any documents addressed to the City, requests for information and other inquiries can be sent to the registry office. The registry office will deliver your message to the appropriate party, register any matters related to decision-making in the case management system, and provide information on the progress of matters.

When sending documents by e-mail, please attach them to the e-mail instead of sending a link to cloud, for example.

You will receive an acknowledgement of receipt for e-mails sent to the registry. If you do not receive an acknowledgement, please send your message again or contact the registry office to ensure that your message has been delivered.

The service point Passari handles the registry services during annual holidays and outside opening hours. You may also deliver documents addressed to the registry office to Passari (Mörnenkatu 2) during opening hours. 

Document publicity description

The document publicity description of Uusikaupunki refers to how the information generated as a result of the City of Uusikaupunki's official activities and service provision is managed. Please find the document publicity description at the bottom of this page.

The primary purpose of the description is to help the citizens of Uusikaupunki to submit requests for information.

By maintaining the document publicity description, the City implements the principle of administrative transparency. The document publicity description is regulated in the Act on Public Administration Information Management.

Requesting information using the document publicity description

Citizens of Uusikaupunki have the right as defined in law to access information regarding matters handled by the City of Uusikaupunki and various official documents:

  • Citizens always have the right to receive information regarding public documents processed by official authorities.
  • Citizens always have the right to receive information regarding documents related to them.
  • You can also request information from public authorities regarding non-public documents, if the matter in some way affects your rights, interests or obligations.
  • In some cases, you also have the right to receive information regarding confidential documents.

Such rights are regulated in the Act on the Openness of Government Activities.

If necessary, requests for information may be submitted to a public authority, for example, if you have not received the information or document you requested, but you believe you are entitled to that information.

Content of the document publicity description

The image below shows the data (in Finnish) by service area. Under the different service areas there are data pools, i.e., sets of data generated in relation to the management of a specific task.

Within each data set you can see the body responsible for the data set and a description of the kind of data (for example, customer data or data related to decisions) that is included in the data set. The information in each data set also tells you which information systems are used to process the information and which search filters can be used to search for related information. In addition, there is information about the possible availability of data materials through technical interfaces.

The document publicity description of the City of Uusikaupunki is supplemented and updated when necessary.